Widerrufsrecht

RETURNS & REPLACEMENTS

If in the unlikely event a product arrives damaged please contact us at cs@cnpprofesional.co.uk. Please email through along with your order number, description of the issue/damage, including any relevant images within 14 days of purchase.

If you suspect a product is not as it should be please also email through to cs@cnpprofesional.co.uk with any suspicions. A retained sample of the product will then be tested. Any products not as they should be will be refunded if reported within 14 days of purchase. 

If you receive an item and change your mind you have the right to return the item within 14 days from purchase at your own cost. The item must be unopened and in perfect condition and tracking for said item must be provided. Any returns should be sent to the address included below along with a returns note quoting the following;

- Name

- Order Number

- Reason for return

ADDRESS

CNP Professional, Unit 14 Seafire Business Park, Seafire Way, Buscourgh, L40 8AH

NB - Any opened items will not be refunded if reported issues are down to subjective elements, such as taste.